Privacy Policy
At Dukankhojo.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website. By using our platform, you agree to the terms described below.
1. Introduction
Dukankhojo.com (“we”, “our”, “us”) is dedicated to ensuring a safe, secure, and transparent shopping experience. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have regarding your data.
Our goal is to offer a trusted and reliable online shopping environment for all users.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name:-
- Phone number:-
- Email address:-
- Billing and shipping addresses:-
B. Payment Information
- Payment method (UPI, Cards, Wallets, Net Banking)
- Transaction details (processed securely through trusted payment gateways)
We do NOT store your full card details.
C. Technical & Log Data
- Device type
- IP address
- Browser type
- Location (approximate)
- Cookies & tracking pixels
D. Shopping Activity
- Products viewed
- Items added to cart
- Order history
- Wishlist actions
3. How We Use Your Information
We use your information to:
- Process and fulfil orders
- Provide order updates and notifications
- Improve website performance and user experience
- Offer personalised product recommendations
- Respond to customer queries
- Prevent fraudulent activity
- Send promotional offers (only with your consent)
4. Cookies & Tracking Technologies
Dukankhojo.com uses cookies to enhance your browsing experience. Cookies help us:
- Remember your cart
- Load pages faster
- Provide personalised recommendations
- Understand user behaviour to improve the site
You can choose to disable cookies from your browser settings, but some features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal data.
However, we may share your information with trusted third parties for essential purposes:
- Shipping partners (delivery of orders)
- Payment gateways (processing payments securely)
- Analytics providers (improving website performance)
- Marketing tools (optional promotional messages)
All third parties follow strict confidentiality and data protection standards.
6. Data Security
We use advanced security measures to protect your personal information:
- SSL encryption
- Secure payment gateway integration
- Regular security audits
- Restricted data access
Although we take strong precautions, no online platform is 100% risk-free. We continuously update our security systems to keep your data protected.
7. Children’s Privacy
Dukankhojo.com is intended for users above 13 years of age.
We do not knowingly collect personal information from children below this age.
8. Your Rights & Choices
You have the right to:
- Request access to your personal data
- Update or correct your information
- Request the deletion of your data
- Opt out of promotional emails
- Disable cookies
To exercise your rights, contact us at:
support@dukankhojo.com
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those websites. We recommend reviewing their policies before sharing any personal data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.
We encourage users to review this page regularly to stay informed.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, feel free to contact us:
Email: support@dukankhojo.com
Website: www.dukankhojo.com